Frequently Asked Questions

Widgets
How to create custom widgets?

To create a widget, simply log in, click on the "New widget" button, and customize your widget by adding questions. You can choose between multiple question types.

How to embed custom widgets?

Once you’ve created your widgets, you’ll see an embed code for each widget. It should look somthing like below.

Embed

Copy and paste the embed code into your website. To ensure that the widget doesn’t block other content, place the script tag just before the closing body tag in your HTML. This allows the rest of your page to load first before the widget script is executed.

How do I collect feedbacks?

Once your widget is embedded and live, users can respond directly through the widget. You can view all survey responses on your SnapVote dashboard.

What happens if I delete a widget?

Once a widget is deleted, all responses associated with that widget will be permanently removed.

Subscription
Is SnapVote free to use?

SnapVote offers free 14-day trial. No credit card information is required. The trial includes basic features, while the paid plans offer advanced features such as unlimited survey responses and additional customization options. Check our pricing page for more details.

How do I cancel my subscription?

If you are on free trial without credit card information, SnpVote automatically cancels your subscription. If you are on paid plan, then you can cancel your SnapVote subscription at any time through your account settings. Please note that there are no refunds if you cancel during an active billing period, as outlined in our terms and conditions.